Privacy Policy
Effective Date: 9 February 2026
B Bespoke Wardrobes is committed to protecting your personal data and complying with the UK General Data Protection Regulation and the Data Protection Act 2018.
1. Who We Are
B Bespoke Wardrobes
26 Chaffinch Close
Kent ME5 7RG
Email: info@bbespokewardrobes.co.uk
Phone: 07910 165773 / 01634 481004
We are the data controller responsible for your personal data.
2. Information We Collect
We may collect:
Name
Email address
Telephone number
Home address
Project details
Communication history
IP address and website usage data
3. How We Collect Data
We collect information when you:
Submit a contact form
Request a quote
Call or email us
Engage our services
Use our website
We may also collect anonymous usage data via cookies.
4. How We Use Your Information
We use your data to:
Respond to enquiries
Provide quotations
Carry out design consultations
Manufacture and install bespoke furniture
Process payments
Improve our services
Comply with legal obligations
We do not sell your data.
5. Legal Basis for Processing
We process your data under:
Contractual necessity when providing services
Legitimate interest to respond to enquiries and improve services
Legal obligation for tax and accounting purposes
Consent for marketing communications where applicable
6. Data Sharing
We may share information with:
Accountants or professional advisers
Payment processors
Hosting providers
Legal or regulatory authorities where required
We do not transfer data outside the UK unless adequate safeguards are in place.
7. Data Retention
We retain personal data only as long as necessary, including:
Up to 6 years for financial records
As required for warranty or legal purposes
8. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office
9. Cookies
Our website may use cookies to improve user experience and monitor traffic.
You can manage cookie settings through your browser.
10. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always appear on this website.