Privacy Policy

Effective Date: 9 February 2026

B Bespoke Wardrobes is committed to protecting your personal data and complying with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who We Are

B Bespoke Wardrobes
26 Chaffinch Close
Kent ME5 7RG
Email: info@bbespokewardrobes.co.uk
Phone: 07910 165773 / 01634 481004

We are the data controller responsible for your personal data.

2. Information We Collect

We may collect:

• Name

• Email address

• Telephone number

• Home address

• Project details

• Communication history

• IP address and website usage data

3. How We Collect Data

We collect information when you:

• Submit a contact form

• Request a quote

• Call or email us

• Engage our services

• Use our website

We may also collect anonymous usage data via cookies.

4. How We Use Your Information

We use your data to:

• Respond to enquiries

• Provide quotations

• Carry out design consultations

• Manufacture and install bespoke furniture

• Process payments

• Improve our services

• Comply with legal obligations

We do not sell your data.

5. Legal Basis for Processing

We process your data under:

• Contractual necessity when providing services

• Legitimate interest to respond to enquiries and improve services

• Legal obligation for tax and accounting purposes

• Consent for marketing communications where applicable

6. Data Sharing

We may share information with:

• Accountants or professional advisers

• Payment processors

• Hosting providers

• Legal or regulatory authorities where required

We do not transfer data outside the UK unless adequate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary, including:

• Up to 6 years for financial records

• As required for warranty or legal purposes

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office

9. Cookies

Our website may use cookies to improve user experience and monitor traffic.

You can manage cookie settings through your browser.

10. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this website.